Brow and Lash Co Academy FAQ

Read through our frequently asked questions or reach out for assistance.


The BLC Academy Masterclasses are developed by the BLC founders themselves as they noticed the lack of quality lash and brow education in the market. The techniques taught in the Academy are all techniques that are used in the Brow and Lash Co salons, so you know you are learning from the best and you are learning skills that are in demand. 

You will be sent an email from BLC (this is an automated email make sure you check your junk mail) so you can start right away!

BLC give you the option to purchase your eyelash extension course WITH or WITHOUT a kit included, so you can choose what is best suited to you! The kit includes all the necessary tools and supplies you need to get started! We highly recommend purchasing a kit if you are learning the Classic, Mega Volume, or Hybrid Volume Courses. 

This is a big no no! We strongly advise to never attempt this, lash extensions should only ever be applied by a trained Lash technician.

Absolutely! Our courses are designed to educate and up skill, whether you have beauty experience or not. You can purchase any of the available courses from BLCA which will equip you with all the training and knowledge you need to become a Lash and Brow Technician. You will have access to all the necessary educational material to start your new career!

You will receive your certificate via email once all theory and practical requirements are met. You can print and frame your new certificate once it arrives to celebrate your exciting new career!

If you do not complete all the required theory and practical assessments you will not complete the course, and not be sent your certificate.

BLC offers a high touch mentoring program and community for ongoing support after you have qualified from the course. During the course you can email the BLC educators for any questions related to the content you may have. You will also have the option to book a live model training day should you wish to have further practical training guided by a BLC professional.

Our courses will teach you the fundamentals but it is up to you to practice on models (friends/family) until you perfect your technique. Our educators highly recommend spending a minimum of 40 minutes per day, practicing on a mannequin head. Once you have performed at least 20 practice sets your speed and technique will have improved, and you will be ready to start on clients! Note there is always room for improvement, to keep learning and perfecting your skills. 

Once you complete your BLC online course, you are part of the special BLC community for life, we offer a 10% off to use towards the BLC wholesale products from our online store, for your new career as a trained Lash Technician.

All of our courses provide you with 12 month access which means you will have more than enough time to go through the course at your own pace. 

Please email academy@browandlashco.com if you are having any technical issues and we will do our best to resolve this issue in a timely manner. Unfortunately, we do not provide refunds on course purchases. However, if you are experiencing a technical difficulty with your account, our customer service team will do our absolute best to promptly resolve the issue. If the issue can not be resolved in a timely manner, then it will be up to our discretion whether a refund is necessary. 


View our shipping, returns and payment policies here.

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